TERMS AND CONDITIONS!

Thank you for choosing Dimbossa to manage your event. We are a Melbourne-based event management business dedicated to creating your ultimate magical bliss experience for any occasion to suit your needs.

Payment: A non-refundable deposit of 50% is required upon booking to secure your event date. If we do not receive your deposit and signed terms and conditions, your event will not be confirmed, and Dimbossa reserves the right to cancel your tentative booking. The remaining 50% is due one week before the event. Payments can be made via bank transfer, or credit card.

Cancellation Policy: In the event of a cancellation, the deposit is non-refundable. Additionally, clients will be charged a cancellation fee of 10% of the total event cost (including GST) There are also no refunds for change of mind, financial hardships, or job loss.

Changes to Services: Any changes to the scope of services requested by the client may incur additional charges. Dimbossa will provide an estimate of any extra fees before proceeding with changes.

Liability: Dimbossa is not liable for any damages or losses occurring during the event, including property damage, personal injury, or loss of personal items. Clients should obtain their own insurance to cover potential liabilities.

Client Responsibility: Clients must provide accurate information and timely feedback to Dimbossa. Failure to do so may result in delays, incomplete services, and additional fees.

Termination: Dimbossa reserves the right to terminate services if the client breaches any of the terms outlined above, fails to provide accurate information or timely feedback, or engages in disrespectful or abusive behaviour towards Dimbossa or its employees. In the event of termination, the client remains responsible for any outstanding fees for services rendered up to that point. While payments (excluding the 50% deposit) may be refunded, this is depended on any costs incurred for the event. Dimbossa will not be liable for any damages or losses resulting from the termination of services.

Third Party

Dimbossa Events will only work with trusted third-party suppliers. However, in the event of any issues, including damages, property losses, or errors caused by the suppliers, Dimbossa will not be held liable for any costs or damages. Dimbossa will provide quotes for the event, and the client will be responsible for payment in accordance with the third-party suppliers' terms and conditions.

These terms and conditions are designed to protect both our business and our clients. By signing these terms, you enter into a legally binding contract with Dimbossa and will be held accountable for any breaches. In the case of a breach, Dimbossa has the legal right to pursue legal action, and you may be responsible for legal fees.